Your privacy is critically important to us. At Travergence we have a few fundamental principles:
- We don’t ask you for personal information unless we truly need it.
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the on-going operation of one of our services.
- We aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.
If you have any questions or can’t control something that you would like to, please contact us at firstname.lastname@example.org and we’ll take care of it for you! Travergence Interactive Inc. operates Travergence.com (“Travergence”) for consumers (“Users”) to book experiences and Service providers (“Suppliers”) to offer activities to the public. It is Travergence’s policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, Travergence collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Travergence’s purpose in collecting non-personally identifying information is to better understand how Travergence’s visitors use its website. From time to time, Travergence may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Travergence also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users booking activities on Travergence.com. Travergence only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that user booking information are visible and disclosed to the suppliers of the activities that are booked.
Gathering of Personally-Identifying Information
Certain visitors to Travergence’s websites choose to interact with Travergence in ways that require Travergence to gather personally-identifying information. The amount and type of information that Travergence gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account at Travergence.com to provide their name and email address. Those who engage in transactions with Travergence – by booking a Service, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Travergence collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Travergence. Travergence does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities. Personal financial information such as credit card numbers are not stored on Travergence’s server in any way.
Travergence may collect statistics about the behavior of visitors to its website. For instance, Travergence may monitor the most popular activities on the Travergence.com site or use algorithms to help detect fraudulent behavior on Travergence.com. Travergence may display this information publicly or provide it to others. However, Travergence does not disclose personally-identifying information other than as described below.
International Transfer of Information
Protection of Certain Personally-Identifying Information
Travergence discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Travergence’s behalf or to provide services available at Travergence’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Travergence’s websites, you consent to the transfer of such information to them. Travergence will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Travergence discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Travergence believes in good faith that disclosure is reasonably necessary to protect the property or rights of Travergence, third parties or the public at large. If you are a registered user of Travergence.com and have supplied your email address, Travergence may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Travergence. We primarily use the Travergence blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. We also reserve the right to access your information related to your account in order to resolve your request or problem. Travergence takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Compliance with Laws and Law Enforcement
Travergence cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Travergence or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity.
Travergence may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
Changing or Deleting Your Information
All Users may review, update, correct or delete the Personal Information in their registration profile by contacting us at contact@Travergence.com or editing the relevant part of their profile. If you would like us to delete your record in our system, please contact us and we will attempt to accommodate your request if we do not have any legal obligation to retain the record. See below for privacy contact information.
Travergence is very concerned with safeguarding your information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Our Policy Toward Children
This Site is not directed to children under 18. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at email@example.com. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.
By writing a comment you understand that comments are displayed publicly to the Users and Suppliers of Travergence to help improve the Services on Travergence.com. Users use comments to help pick a Service provider, and Suppliers use comments as a way to improve their service.